Awesome staff! Very friendly and polite! They were also willing to help us with anything we needed. They gave us complimentary waters, a $15 voucher to use at their indoor restaurant, and housekeeping was nice and professional. The room was stunning and very clean. We got one of their newly renovated rooms and it was way better than what we initially expected. The bathroom had a huge mirror with lighting, it was great for getting ready and doing our makeup and hair. The hotel was in a good location, a lot of our activities could be reached just by simply walking. If we were unable to walk to a destination, then we took uber and the prices for the uber were reasonable. Valet and bellhop were also friendly and polite! They did good a job with helping us with our luggage and car. You are able to come and go as many times as you’d like with your car, and there is not an extra fee for leaving and reparking with the valet. The Amenities were great as well. They had a fitness center, pool, and area for laundry. The lobby was nice, aesthetically pleasing and clean. Lastly, it was just an overall great experience! This hotel exceeded my expectations, the pictures on booking.com really do not do this hotel any justice!
Audrey
Maret 2025
Loved the location and the room layout and how close everything was in walking distance to the hotel. If the hot tub wouldn’t have been cold I would have rated everything exceptional as that was the reason I chose this hotel in the first place. Room was comfortable and quiet and staff was friendly and helpful.
Candice
Maret 2023
- Very convenient having a Starbucks in the building - Room was spacious - Loved the lights under the furniture - Hotel lobby is very lively - Comfortable bed - Amazing location - Good amenities inside room - good closet size for one person - Good gym - Would easily come back, it is a great choice
Carolina
Januari 2024
The hotel itself was great as well as the staff.
Akim
Maret 2024
Close to Northwestern Medical Center (on the same block!). Staff was very professional, friendly, and extremely helpful. Great breakfast.
Marietta
Januari 2025
The Hotel is amazing, but I have two mistakes when I arrive, They gave me a 15$ off in breakfast, and I also asked about the whole price for breakfast, and he answer me is 15$, i thought is weird, because in website is 34$, for make sure, I asked for the staff/ receptionist , if this is a 15$ for me and my sister, and he answer yes, for the first day, and in the morning I went to take my breakfast they said its 29,00 per person, but we have 15$off, I asked again if its for each, me and my sister, the guy answer yes, he speak Spanish, I asked for the waitress and she answer the same, when I paid, the lady charge 60,00 for the breakfast and told me , the 15$off is just for restaurant, no for the breakfast. Mistakes information. But, the hotel is very good. Next time I will prefer eat outside the hotel.
Whatever
Desember 2022
The location is prime! The hotel is clean and has everything one needs to enjoy Chicago!
Ashima
Juni 2023
The convenience to shopping and restaurants.
Janet
Desember 2024
Very well appointed King room with plenty of space. Great spacious en-suite (even if the shower was over the bath).
David
Mei 2024
Everything was new, fresh and clean. The room was quiet and the lobby was luxe.
Amanda
Januari 2025